How can we help you?

WHOIS is an Internet record listing that identifies who owns a domain. To change your WHOIS information follow these steps:

1. Login to your account at CyberGlobalNet.

2. Click Manage on the domain you wish to change your WHOIS information:

3. You will see a menu on the left of the page, click Whois:

4. You will be able to change your Registrant, Administrative, Technical and Billing contact for your domain name here. Please be aware that once you change your Registrant contact you will be required to verify your domain name. To verify your domain name, you will receive an email to the email address of your Registrant contact asking for verification. Failure to verify your domain after 14 days, your domain will be suspended until it is verified.

If you have any questions or concerns, please contact support at This email address is being protected from spambots. You need JavaScript enabled to view it., or you can also start a live chat in your account.

Name Servers are the primary DNS controllers of your domain name. If your domain doesn't have the correct name servers, your website and emails won't work correctly. Always make sure before changing to have the correct DNS. To change your name servers, follow these steps:

1. Login to your account at CyberGlobalNet.

2. Click Manage on the domain you wish to change your Name Servers:

3. You will see a menu on the left of the page, click Name Servers:

4. On this page you will be able to change your name servers, you can add up to 5 name servers. For default, you will see CyberGlobalNet's name servers. 

Please allow up to 48 hours for all changes to propagate across the web. Remember that any change can interrupt your website and any emails you may have created.

If you have any questions or concerns, please contact support at This email address is being protected from spambots. You need JavaScript enabled to view it., or you can also start a live chat in your account.

ICANN requires that all newly registered domain names be verified. If your domain is not verified within 14 days, it will be suspended until the verification process is completed.

Follow these steps to verify your domain:

1. Check your email
   After registering your domain, you will receive an email with the subject line:
   "Request for email address validation"
   This email will come from This email address is being protected from spambots. You need JavaScript enabled to view it..

2. Find the verification link
   Inside the email, click on the link that begins with:
   http://emailverification.info?trigger= followed by a series of letters and numbers.
   This link will open a verification page that looks like this:
   

3. Complete the verification
   On the verification page:

   • Check the box for “I’m not a robot”.

   • Click the “Verify” button.

   ⚠️ Important: Do not edit the “Trigger” field. Changing it will cause an error and prevent your domain from being verified.

   

4. Confirmation message
   Once verified, you will see a success message confirming that your domain has been successfully validated.

5. All set!
   You can now close the window. Your domain is verified and active.

💡 Need help?
If you run into any issues or do not receive the verification email, please contact our support team at This email address is being protected from spambots. You need JavaScript enabled to view it..

Transferring your domain to CyberGlobalNet is a straightforward process. While the exact steps may vary slightly depending on your current domain registrar (GoDaddy, Namecheap, Google Domains, etc.), the overall process is the same.

This guide is divided into two simple steps:

1. Preparing your domain for transfer (at your current registrar)
2. Submitting the transfer to CyberGlobalNet

Before You Start (Important Requirements)

Before initiating a domain transfer, please confirm the following:

• 60-Day Rule:
  Domains cannot be transferred if they were registered or transferred within the last 60 days.
• Access to Email:
  You must have access to the administrator email address associated with the domain.
• Domain Must Be Unlocked:
  The domain must be unlocked at your current registrar.
• EPP / Authorization Code Required:
  You will need the domain’s EPP code (also called Authorization Code or Auth Code).

Step 1: Prepare Your Domain for Transfer

At your current domain registrar, you will need to complete the following actions:

1. Disable Domain Privacy (If Enabled)
If your domain has privacy or protection enabled, temporarily disable it.
This ensures confirmation emails are delivered correctly during the transfer process.

2. Unlock the Domain
Domains are usually locked by default to prevent unauthorized transfers.
You must unlock the domain before requesting the EPP code.

3. Obtain the EPP (Authorization) Code
The EPP code is a unique transfer key generated by your registrar.
It may be:

• Displayed on screen
• Sent to the administrator email
• Available in the domain transfer section of your registrar
  ⚠️ Keep this code secure — it is required to complete the transfer.

Step 2: Submit the Domain Transfer to CyberGlobalNet

How you submit the transfer depends on your situation:

Option A: You Already Purchased a Service Through a Sales Executive

If you already purchased hosting, website, email, or another service through a CyberGlobalNet Sales Executive:

✅ Simply send the following details to your sales executive or to This email address is being protected from spambots. You need JavaScript enabled to view it.:

• Domain name
• EPP / Authorization code

Our team will handle the transfer process for you.

Option B: You Are Transferring a Brand-New Domain Yourself

If you are transferring a domain independently, follow these steps:

1. Visit:
   https://manage.cyberglobalnet.com/order/config/preconfig/domains
2. Enter your domain name
3. Click “Transfer”
4. Follow the on-screen steps
5. When prompted, enter your EPP Code in the field labeled “EPP Code”
6. Complete checkout and payment

Once submitted, the transfer process will begin automatically.

What Happens Next?

• Most domain transfers complete within 5–7 days
• Some registrars allow you to manually approve the transfer to speed things up
• You may receive confirmation emails — please approve them promptly

Registrar-Specific Guides (How to Unlock & Get the EPP Code)

Use the links below to find step-by-step instructions for your current registrar:

• GoDaddy – How to unlock a domain and get the EPP code
• Namecheap – How to unlock a domain and obtain the authorization code
• Network Solutions – Domain unlock and authorization code guide
• Bluehost – How to prepare your domain for transfer

(More registrar guides will be added over time.)

Need Help?

If you have questions or run into any issues during the transfer process, our team is here to help.

CyberGlobalNet Support Team
🌐 https://www.cyberglobalnet.com
📧 This email address is being protected from spambots. You need JavaScript enabled to view it.