Step 1: Access Roundcube Webmail:

• Log in to your cPanel account and open Roundcube Webmail from the email section.

Step 2: Understanding Shared Folders:

• Shared Folders in Roundcube Webmail allow you to share specific email folders, such as Inbox, Sent, Drafts, or custom folders, with other users.

Step 3: Creating a Shared Folder:

• Click on the "Settings" option in the top-right corner of the Roundcube Webmail interface.
• Select "Folders" from the dropdown menu.
• Click on the "Create new folder" button.
• Enter a name for the new folder and check the box next to "Share folder."
• Choose the users or groups you want to share the folder with from the list of available users.
• Click "Create" to create the shared folder.

Step 4: Accessing Shared Folders:

• Once a shared folder is created, users who have been granted access can view it in their Roundcube Webmail account.
• Shared folders will appear in the folder list alongside your personal folders.

Step 5: Managing Shared Folders:

• Users with access to a shared folder can perform various actions, including viewing, creating, editing, and deleting emails within the folder.
• Changes made to a shared folder, such as moving or deleting emails, will be visible to all users who have access to the folder.

Step 6: Removing Access to a Shared Folder:

• If you no longer want to share a folder with certain users, you can remove their access.
• Navigate to the folder settings as described in Step 3.
• Find the shared folder you want to modify and click on it.
• Uncheck the box next to the users or groups from whom you want to remove access.
• Click "Save" to apply the changes.

Step 7: Collaboration Best Practices:

• Communicate with your team members about shared folders to ensure everyone understands their purpose and usage guidelines.
• Use descriptive folder names and organize emails within shared folders logically to facilitate efficient collaboration.
• Regularly review and manage permissions for shared folders to ensure access is appropriate and up-to-date.

Step 8: Review and Adjust:

• Periodically review shared folders and their contents to ensure they remain relevant and organized.
• Adjust folder permissions and access as team members join or leave projects or responsibilities change.

Step 9: Troubleshooting:

• If you encounter any issues with shared folders, such as access problems or syncing errors, consult Roundcube Webmail's documentation or contact your email administrator for assistance.

Step 10: Training and Support:

• Provide training and support to team members on how to use shared folders effectively for collaborative email management.
• Encourage feedback from users to identify any areas for improvement or additional features needed for successful collaboration.