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I want to configure my email in:

Email Service

  • How to create an email in cPanel?

    To create a new email under your domain name, follow these steps:

    1. Log in to your account at

    2. Once you have logged in, click on the Web Hosting Service you want to create your new email and then click on Log In:

    cyberglobalnet account

    3. A new window will open where you will see your Control Panel (cPanel), in the search box write Email accounts and click on it:

    Email Accounts

    4. From here, you are able to see all your email accounts. To create a new one, click on Create:

    Create new email

    5. In Domain you can choose the domain you want to create the new email account under.
    In Username, choose the email address. It can be contact, info, your name, or anything you'd like.
    In Password, you can set your new password or send a login link to an alternate email address.
    In Optional Settings, you can choose the storage space.
    Once it is all done, click on Create.

    6. Done! Your new email address has been created. You can now access your email using, replacing "" with your own domain name.



  • Using my new email account

    Your new email account has been successfully created, and now you are ready to start. Before managing your email, we strongly recommend you change your password. To do this, you can read this article on our help desk.

    1. Once we have logged in to our new email account you will see your email home page: 
    2. There are many tools to manage your email account. We will mostly focus on the settings to set up your email on your device and see your main Inbox. On the right you have an option to 'Set up email on your device', here you choose your preferred device, write down an email address that you can access from your device, and the configurations you would like to set up: 
    3. To manage your email from your browser, you have 3 different interfaces. We recommend using Roundcube or Afterlogic Webmail, both are user-friendly. We recommend you try each interface and see which one you like the most. To choose the interface of your desire, click on the interface you want and click "Open". You may also check the option that says "Open my inbox when I log in" so every time you log in, it will go directly to your inbox:


    For this article, we will be using Roundcube. On Roundcube, you have 4 columns:

    * On the first column, you can compose a new email, see all your emails, create contacts, set up your calendar, settings page, and Webmail Home which is your email home page:

    * On the second column, depending on what you choose on the first column, you will see the menu of that column. In the case of 'Mail', you have all your email's folders:

    * On the third column, in the case you chose 'Mail' you will see all your emails:

    * On the fourth column, you will see a preview of the email you chose on the third column:

    If you have any questions or issues, please contact This email address is being protected from spambots. You need JavaScript enabled to view it., or you can also start a Live Chat in your account.

  • How to add a Text/Image signature in Roundcube Webmail

    To create a signature footer in RoundCube follow these steps:

    1.- Activate signature: The first step to configure the signature in RoundCube is to access "Settings", "Preferences" and "Message Composition". Here we find the option "Write messages in HTML" where we select "always", in this way, whenever an email is written, the signature and the linked image will be shown.

    2.- Access the identities section: Within RoundCube, we access "Settings", "Identities" and select the identity that appears to modify it. We can establish the name to show, the mail to answer, the signature and other characteristics. To personalize the signature of the emails, we write in the box "Signature" the desired text, as we see in the following image.

    3.- Insert image: RoundCube offers us the possibility of attaching images for the signature in a very easy way, always with a maximum size of 64 KB per image and without the need to enter HTML code. If more than one signature is created, the sum of the size of the images can not exceed 64 KB. To add a logo or image to our signature, we must check the box "Signature in HTML" and click on the icon "insert / edit image" that is shown in the following image.

    4.- Then we use the "Add an image" button to open the box to attach the images.

    5.- In the section "Source" we indicate the local address where the image is located and just below we specify the size that we want for the image.

    6.- Finally, the list of available images is shown, to choose one or another we click directly on the image.

    7.- Once selected in the previous section, it will be inserted in the signature. We can move or modify the size easily by selecting the image and dragging one of the corners. To finish the configuration, select "Save" to save the changes.

    Congratulations! You now have inserted a signature for your emails.

  • How to increase the space on my webmail account?

    In this tutorial we will teach you how to increase space to your Webmail email.

    1.- We first access our account in CyberGlobalNet.

    2.- We click on our Web Hosting Service and then click on Log In:

    3.- A new windows will open where you will see your Control Panel (cPanel), in the search box we write "Email accounts" and we click on it:

    4.- Now we click in "Manage" on the desired email and where it says "Storage (Allocated Storage Space) we increase the space:

    If you have difficulties, you can write to This email address is being protected from spambots. You need JavaScript enabled to view it..

  • How to set up your email on Android

    To configure your email on your Android device, follow these steps:

    1.- On your phone, go to Settings -> Accounts -> Add an account -> Personal (IMAP):

    2.- Once you have clicked on Personal (IMAP), this window will appear, enter your email and click on next:

    3.- Once you have clicked next, you will be taken to this window, enter the password of your email and click next:

    4.- This window will appear, be sure to enter "mail." before as seen in the image below, and then click on next:

    5.- Another window will appear, in this case you must do the same as in the previous step, entering "mail." before, then click on next:

    6.- Now you will see this window, we recommend leaving everything marked so that the email is always synchronized:

    7.- Now you can choose the name you want to appear in the emails sent, once you have done that, click next:

    8.- Congratulations! You have just finished configuring your email. To be able to see your emails, look for this icon among all your applications:

  • Add my email account to Outlook 365 using IMAP

    Synchronize your email account (This email address is being protected from spambots. You need JavaScript enabled to view it.) with Outlook. The following steps are the same whether you're adding your first email or an additional email:

    1. We start off by clicking on File > Add Account.

    2. In Outlook 365 you will see the following page, we add our email account (This email address is being protected from spambots. You need JavaScript enabled to view it.) and then click on Advanced Options > Let me set up my account manually > Connect.

    3. We now choose the option IMAP.

    4. A new window will pop up. Configure your email with the following configuration:

    Incoming Mail

    Server: (replace with your domain name)
    Port: 993
    Encryption Method: SSL/TLS
    Check the option that says Require logon using Secure Password Authentication (SPA).

    Outgoing Mail

    Server: (replace with your domain name)
    Port: 465
    Encryption Method: SSL/TLS
    Check the option that says Require logon using Secure Password Authentication (SPA).

    5. Once finished filling everything out, click on Next.

    6. Congrats! Outlook 365 will now sync with your email address.

    If you have any questions or are experiencing problems, please contact support at This email address is being protected from spambots. You need JavaScript enabled to view it., or you can also start a live chat in your account.

  • How to add a Text/Image signature in Horde Webmail

    To add a signature in Horde Webmail follow the steps below:

    1.- Log in to Webmail ( and choose the Horde option.

    2.- Click on the Gear Icon and select Preferences -> Mail:

    3.- Click on Personal Information:

    4.- Scroll to the Signature section and add your signature in the Your signature box:

    5.- If you want to use HTML in your signature, use the HTML editor. If you leave the HTML editor blank, then the text signature will be used:

    6.- When ready, click Save at the bottom of the page.

    Note: Any image that you use in the signature must be accessible through the Internet or it will not work. The safest way is to add the image by it’s URL. You have to add the URL in Link and in Image Info.

    You have now created your new email signature. The email signature will automatically appear when you compose an email your Horde webmail interface.

    Note: If you also use a local mail client or a mobile device to send email messages, you will also need to add your signature in these applications as well.