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Integrating External Email Accounts with Roundcube Webmail in cPanel

Details
Category: Email Service

Step 1: Access Roundcube Webmail:

  • Log in to your cPanel account using your credentials.
  • Navigate to the Email section and select Roundcube Webmail.

Step 2: Access Email Settings:

  • Once logged in to Roundcube Webmail, locate and click on the "Settings" option in the top-right corner of the interface.

Step 3: Add External Email Account:

  • In the Settings menu, select the "Identities" tab.
  • Click on the "Add Identity" button to add a new email account.

Step 4: Enter Account Details:

  • Enter the display name you want to appear when sending emails from this account.
  • Input the email address of your external account.
  • Optionally, you can configure a signature for outgoing emails.

Step 5: Configure Server Settings:

  • Under the "Server Settings" section, enter the incoming and outgoing server details for your external email account.
  • Specify the type of encryption (SSL/TLS) and port numbers for both incoming (IMAP or POP3) and outgoing (SMTP) servers.

Step 6: Save Settings:

  • After entering all the required information, click on the "Save" or "OK" button to save the settings.

Step 7: Verify Account Integration:

  • Once the account settings are saved, Roundcube Webmail will attempt to connect to your external email account using the provided details.
  • If the connection is successful, you will see a confirmation message, and your external email account will be integrated with Roundcube Webmail.

Step 8: Access Integrated Email Account:

  • You can now access your integrated external email account alongside your other email accounts within Roundcube Webmail.
  • Switch between accounts by selecting the dropdown menu next to your email address and choosing the desired account.

Step 9: Manage Integrated Email Account:

  • You can perform various actions on your integrated external email account, including composing, receiving, and managing emails.
  • Use the folders panel to navigate between different folders, such as Inbox, Sent, Drafts, etc., for your external account.

Step 10: Troubleshooting:

  • If you encounter any issues during the integration process, double-check the server settings and ensure they are correct.
  • Verify that your external email provider supports IMAP or POP3 access and that the necessary ports are open.
  • If you're still experiencing issues, contact your email provider's support for assistance.