How can we help you?

Support Questions

  • Email Departments Contacts

    Details
    Category: Support Questions

    You can view each of our departments functions down below:

    1. Support: This email address is being protected from spambots. You need JavaScript enabled to view it. attention 24/7. Issues related to the Server; creation of emails, FTP access, access codes for your domain, etc.
    We also have a Support chat line that is open from 9:00 am to 4:00 pm. Click here.

    2. Web Design: This email address is being protected from spambots. You need JavaScript enabled to view it. attention from 9:00 a.m. to 4:00 p.m., topics related to the creation of your website where you must send all the content for your website: Logo, Texts, Photographs, videos, all the content that you consider should be published in your Website. If you want to send numerous photos and/or videos, use our form.

    3. Digital Marketing: This email address is being protected from spambots. You need JavaScript enabled to view it. attention from Hrs. 9:00 am to 4:00 pm for topics related to your Social Networks and Google Business Profile.

    4. Video Production: This email address is being protected from spambots. You need JavaScript enabled to view it. attention from 9:00 am to 4:00 pm, for topics related to the creation of your business video, details of the Technical Script and Audiovisual Production.

    5. Graphic Design: This email address is being protected from spambots. You need JavaScript enabled to view it. attention from 9:00 am to 4:00 pm. Topics related to logo creation, advertising arts and others.

    6. Development: This email address is being protected from spambots. You need JavaScript enabled to view it. attention from Hrs. 9:00 am to 4:00 pm. If you have a system developed by us, and you need to send or request information.

    7. Sales: This email address is being protected from spambots. You need JavaScript enabled to view it. attention is from Hrs. 9:00 am to 7:00 pm. If you need to purchase a service or add it to your current Work Order.

  • What should I send to add on my website?

    Details
    Category: Support Questions
    • First, your logo.
    • If you do not have one, you can ask us to create a professional logo, click on this link to quote, or ask for the proforma through the chat.
    • All the text content that you consider convenient that your visitors to your company want them to know, the most common information is:
      • About us. Brief history of your company.
      • Mission, vision and objectives. If you have them …
      • Licenses, Insurance, Certifications, Awards. If you have them …
      • Testimonials from your clients. If you have them ...
    • Photographs of your Products or in the case of Services, photographs of the work you have done.
    • Videos, if you have videos of the work you have done. They do not need to be professional films.
    • All content that you consider should be communicated to visitors to your Website.

    We will evaluate if what you send is suitable to be published, letting you know if there is a need to make any changes.