If Webmail or cPanel won’t load and you see 404 or ERR_TIMED_OUT, your IP may be blocked after failed logins. See your IP and ask Support to unblock it, then prevent future blocks.
Quick Solution
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Check your public IP
Go to: https://us.cyberglobalnet.com/en/whats-my-ip/ and copy the IP shown. -
Send your IP to Support for unblocking
Email your IP to the Support team (This email address is being protected from spambots. You need JavaScript enabled to view it. ) requesting removal from the server block list. (The current page also shows the support email).Include:
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Your IP address
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Domain or cPanel username
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Screenshot of the error (optional)
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Test again
Once your IP has been unblocked, you should be able to log in. If it still doesn’t work, reply to Support so they can review your account in more detail.
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